HM
Henro M
1 reviews | Active since Feb 2022
22 Apr 2022, 09:17
Cell C - Do not join Cell C if you would like some sort of service or support!!!
Hi Cell C has now suspended my services on my phone. I cant use my phone for anything and I am still waiting for someone to assist me. I have been waiting for 3 months and I have been trying to resolve this issue but as soon as I speak to someone at Cell C they need 3 weeks before they can give me feedback!!!! Call me asap!
Helpful (0)
Replies (9)0
Replies (9)HM
Henro M's updateReviewer Update
22 Apr 2022, 09:21I cant even call Cell C to resolve the issue they have caused.
HM
Henro M's update22 Apr 2022, 09:21
Reviewer Update
I cant even call Cell C to resolve the issue they have caused.
HM
Henro M's updateReviewer Update
22 Apr 2022, 09:29Restore my services immediately, I am still waiting for feedback from your employees.
HM
Henro M's update22 Apr 2022, 09:29
Reviewer Update
Restore my services immediately, I am still waiting for feedback from your employees.
Cell C's replyOfficial
22 Apr 2022, 12:24Hi Henro
Thank you for contacting Cell C.
Our records indicate that your account/number is still active.
What error message do you get when you try to use it?
Regards
^MP
Thank you for contacting Cell C.
Our records indicate that your account/number is still active.
What error message do you get when you try to use it?
Regards
^MP
Cell C's reply22 Apr 2022, 12:24
Official
Hi Henro
Thank you for contacting Cell C.
Our records indicate that your account/number is still active.
What error message do you get when you try to use it?
Regards
^MP
Thank you for contacting Cell C.
Our records indicate that your account/number is still active.
What error message do you get when you try to use it?
Regards
^MP
HM
Henro M's updateReviewer Update
25 Apr 2022, 11:14I cant make any outbound calls or use mobile data.
HM
Henro M's update25 Apr 2022, 11:14
Reviewer Update
I cant make any outbound calls or use mobile data.
HM
Henro M's updateReviewer Update
25 Apr 2022, 11:15Please call me asap, I cant phone you because my phone is not working.
HM
Henro M's update25 Apr 2022, 11:15
Reviewer Update
Please call me asap, I cant phone you because my phone is not working.
HM
Henro M's updateReviewer Update
26 Apr 2022, 13:36still waiting...
HM
Henro M's update26 Apr 2022, 13:36
Reviewer Update
still waiting...
HM
Henro M's updateReviewer Update
03 May 2022, 10:44Can someone at Cell C please call me. I have been trying to resolve this issue since the 1st of February.
HM
Henro M's update03 May 2022, 10:44
Reviewer Update
Can someone at Cell C please call me. I have been trying to resolve this issue since the 1st of February.
HM
Henro M's updateReviewer Update
03 May 2022, 10:48 The ticketing system closes the tickets after a week, maybe you should change this to 4 months them maybe someone can call me before the system automatically closes the ticket and it looks like your employees are doing their jobs but the tickets were never completed or resolved!
HM
Henro M's update03 May 2022, 10:48
Reviewer Update
The ticketing system closes the tickets after a week, maybe you should change this to 4 months them maybe someone can call me before the system automatically closes the ticket and it looks like your employees are doing their jobs but the tickets were never completed or resolved!
HM
Henro M's updateReviewer Update
11 May 2022, 10:20So strange Cell C calls me every day to request payment but I have been asking you for months to call me and that can't happen and none of the resources phoning me can assist with anything, they have put through t other departments and I waited on the call for 1hour and 59 minutes before the call got dropped automatically by the system. Please call me because you stopped my services and in order for me to complete payment I need to call you. You should really have someone external to come in and resolve your workflow problems in the company. This is actually unacceptable service for Cell C!
HM
Henro M's update11 May 2022, 10:20
Reviewer Update
So strange Cell C calls me every day to request payment but I have been asking you for months to call me and that can't happen and none of the resources phoning me can assist with anything, they have put through t other departments and I waited on the call for 1hour and 59 minutes before the call got dropped automatically by the system. Please call me because you stopped my services and in order for me to complete payment I need to call you. You should really have someone external to come in and resolve your workflow problems in the company. This is actually unacceptable service for Cell C!