AG
Aphiwe G
1 reviews | Active since Nov 2024
13 Nov 2024, 17:12
Cell C dissaster
I’m a Cell C client , last Year I’ve been paying Cell C arrears , they called this Year that I must Pay with Nimble group , I’ve been paying every month but it does not upadate in my Bureau, my Bureau shows last update 12.02.2024 but I’ve been paying 😡
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Replies (4)
Cell C's replyOfficial
13 Nov 2024, 17:28Dear Aphiwe,
Thank you for bringing this to our attention, and we’re sorry for the frustration this has caused.
When accounts are handed over to external collection agencies, like Nimble Group, Cell C can only update your account status with the credit bureau once we receive confirmation of full payment from the agency. This typically happens after the payments are fully settled.
We understand the importance of accurate reporting, and we will ensure your account reflects the correct status as soon as possible. Please feel free to reach out to Nimble to see when will they pay over your collected account to Cell C.
Kind regards,
Cell C | NZ
Thank you for bringing this to our attention, and we’re sorry for the frustration this has caused.
When accounts are handed over to external collection agencies, like Nimble Group, Cell C can only update your account status with the credit bureau once we receive confirmation of full payment from the agency. This typically happens after the payments are fully settled.
We understand the importance of accurate reporting, and we will ensure your account reflects the correct status as soon as possible. Please feel free to reach out to Nimble to see when will they pay over your collected account to Cell C.
Kind regards,
Cell C | NZ
Best regards,
Cell C's reply13 Nov 2024, 17:28
Official
Dear Aphiwe,
Thank you for bringing this to our attention, and we’re sorry for the frustration this has caused.
When accounts are handed over to external collection agencies, like Nimble Group, Cell C can only update your account status with the credit bureau once we receive confirmation of full payment from the agency. This typically happens after the payments are fully settled.
We understand the importance of accurate reporting, and we will ensure your account reflects the correct status as soon as possible. Please feel free to reach out to Nimble to see when will they pay over your collected account to Cell C.
Kind regards,
Cell C | NZ
Thank you for bringing this to our attention, and we’re sorry for the frustration this has caused.
When accounts are handed over to external collection agencies, like Nimble Group, Cell C can only update your account status with the credit bureau once we receive confirmation of full payment from the agency. This typically happens after the payments are fully settled.
We understand the importance of accurate reporting, and we will ensure your account reflects the correct status as soon as possible. Please feel free to reach out to Nimble to see when will they pay over your collected account to Cell C.
Kind regards,
Cell C | NZ
Best regards,
AG
Aphiwe G's updateReviewer Update
13 Nov 2024, 18:20I don’t even get statements my account still the show the same amount in Bureau , but my paying every month the amount should decrease and I have to receive statement to know how much I owe now
AG
Aphiwe G's update13 Nov 2024, 18:20
Reviewer Update
I don’t even get statements my account still the show the same amount in Bureau , but my paying every month the amount should decrease and I have to receive statement to know how much I owe now
AG
Aphiwe G's updateReviewer Update
13 Nov 2024, 19:07Firstly I was paying thru Shapiro Shaik defries associates , I need statement reflecting all my payments that I made 😡😡
AG
Aphiwe G's update13 Nov 2024, 19:07
Reviewer Update
Firstly I was paying thru Shapiro Shaik defries associates , I need statement reflecting all my payments that I made 😡😡
Cell C's replyOfficial
13 Nov 2024, 19:41Good evening Aphiwe,
We understand your concern regarding the payment updates and statements, and we apologize for the lack of clarity. To assist further, we will escalate your query to have one of our team members contact you directly to discuss your statement history and payment tracking in detail from the Cell C perspective.
NuDebt should be able to assist you with a statement reflecting the payments made and the outstanding balance. You will need to contact them for assistance.
Kind regards,
Cell C | NZ
We understand your concern regarding the payment updates and statements, and we apologize for the lack of clarity. To assist further, we will escalate your query to have one of our team members contact you directly to discuss your statement history and payment tracking in detail from the Cell C perspective.
NuDebt should be able to assist you with a statement reflecting the payments made and the outstanding balance. You will need to contact them for assistance.
Kind regards,
Cell C | NZ
Best regards,
Cell C's reply13 Nov 2024, 19:41
Official
Good evening Aphiwe,
We understand your concern regarding the payment updates and statements, and we apologize for the lack of clarity. To assist further, we will escalate your query to have one of our team members contact you directly to discuss your statement history and payment tracking in detail from the Cell C perspective.
NuDebt should be able to assist you with a statement reflecting the payments made and the outstanding balance. You will need to contact them for assistance.
Kind regards,
Cell C | NZ
We understand your concern regarding the payment updates and statements, and we apologize for the lack of clarity. To assist further, we will escalate your query to have one of our team members contact you directly to discuss your statement history and payment tracking in detail from the Cell C perspective.
NuDebt should be able to assist you with a statement reflecting the payments made and the outstanding balance. You will need to contact them for assistance.
Kind regards,
Cell C | NZ
Best regards,