CELL C - DISSAPOINTED
I AM SO DISSAPOINTED WITH CELL C, I HAVE BEEN A LOYAL CUSTOMER FOR OVER 15 YEARS YEST CELL C DEACTIVATES A PHONE NUMBERS THAT I AM STILL USING? ARE WE SUPPOSED TO MOVE TO OTHER NETWORS OR WHAT? WHY DOES CELL C DO THIS, UNACCEPTABLE. AS I WAS SUPPOSE TO TAKE A NEW CONTRACT WITH THEM NOW THIS
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Replies (5)0
Replies (5)
Cell C's replyOfficial
19 Apr 2024, 09:21Dear Samkelisiwe S,
Thank you for bringing this matter to our attention.
We are truly sorry to hear about your experience and understand your frustration. We value your loyalty over the past 15 years and sincerely apologize for any inconvenience caused by the deactivation of your phone number.
May you please privately provide us with your account code or the number in question, and we'll do everything we can to assist you further.
We appreciate your continued support and look forward to resolving this matter to your satisfaction.
Regards
Cell C | MM
Thank you for bringing this matter to our attention.
We are truly sorry to hear about your experience and understand your frustration. We value your loyalty over the past 15 years and sincerely apologize for any inconvenience caused by the deactivation of your phone number.
May you please privately provide us with your account code or the number in question, and we'll do everything we can to assist you further.
We appreciate your continued support and look forward to resolving this matter to your satisfaction.
Regards
Cell C | MM
Best regards,
Cell C's reply19 Apr 2024, 09:21
Official
Dear Samkelisiwe S,
Thank you for bringing this matter to our attention.
We are truly sorry to hear about your experience and understand your frustration. We value your loyalty over the past 15 years and sincerely apologize for any inconvenience caused by the deactivation of your phone number.
May you please privately provide us with your account code or the number in question, and we'll do everything we can to assist you further.
We appreciate your continued support and look forward to resolving this matter to your satisfaction.
Regards
Cell C | MM
Thank you for bringing this matter to our attention.
We are truly sorry to hear about your experience and understand your frustration. We value your loyalty over the past 15 years and sincerely apologize for any inconvenience caused by the deactivation of your phone number.
May you please privately provide us with your account code or the number in question, and we'll do everything we can to assist you further.
We appreciate your continued support and look forward to resolving this matter to your satisfaction.
Regards
Cell C | MM
Best regards,
's updateReviewer Update
19 Apr 2024, 11:26if u need to call me please its urgent ***
My numbers affected: *** - see i even ported my number and ***
My numbers affected: *** - see i even ported my number and ***
's update19 Apr 2024, 11:26
Reviewer Update
if u need to call me please its urgent ***
My numbers affected: *** - see i even ported my number and ***
My numbers affected: *** - see i even ported my number and ***
's updateReviewer Update
19 Apr 2024, 11:26Samkelisiwe S’s reply19 Apr 2024 at 11:26if u need to call me please its urgent ***
My numbers affected: *** - see i even ported my number and ***
My numbers affected: *** - see i even ported my number and ***
's update19 Apr 2024, 11:26
Reviewer Update
Samkelisiwe S’s reply19 Apr 2024 at 11:26if u need to call me please its urgent ***
My numbers affected: *** - see i even ported my number and ***
My numbers affected: *** - see i even ported my number and ***
Cell C's replyOfficial
19 Apr 2024, 11:30Thank you for your response.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Cell C | DA
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Cell C | DA
Best regards,
Cell C's reply19 Apr 2024, 11:30
Official
Thank you for your response.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Cell C | DA
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Cell C | DA
Best regards,
Cell C's replyOfficial
29 Apr 2024, 18:37Dear Samkelisiwe S,
Our Team advised that they contacted you and requested you to purchase two new SIM cards.
Kindly advise if you have done so?
Regards
Cell C| TG
Our Team advised that they contacted you and requested you to purchase two new SIM cards.
Kindly advise if you have done so?
Regards
Cell C| TG
Best regards,
Cell C's reply29 Apr 2024, 18:37
Official
Dear Samkelisiwe S,
Our Team advised that they contacted you and requested you to purchase two new SIM cards.
Kindly advise if you have done so?
Regards
Cell C| TG
Our Team advised that they contacted you and requested you to purchase two new SIM cards.
Kindly advise if you have done so?
Regards
Cell C| TG
Best regards,