Cell C disputes and no customer service!

Minus 10 Cell C for customer service, referring to my original post regarding the so called "BILLED" account that we have send all the relevant documents and proof of payments to Cell C - NO RESPONSE!!!!!!

We have spend the last 3 days, phoning customer service, emailing and every time you phone, you land up with a different consultant and you have to start the process all over!!!!! Nobody gets back to advise you regarding status of the DISPUTE - as it is on their side and now absolutely nothing from them. How does this work??? Please explain, why is there not one dedicated person working on queries and disputes, so that you know who you are dealing with and they know whats going on? Everytime you ask to speak to the previous consultant, they state that there is no such person and you have to start over again.

What is going on with Cell C - customer service and billing ???? This is really beyond a joke now. Can somebody senior or a manager please contact us with extreme urgency ????