SN
Sthabiso N

1 reviews | Active since Apr 2018

17 Apr 2018, 15:17

Cell C dismal Customer service to their loyal customers

Cell C has poor Customer Service when it comes to their Loyal Customers, they trick people into upgrading into a contract and make you pay for something you did not request. I have been charged amounts am not certain with, when i call to inquire on them no one gives me a valid answer.

Cell C has been a living hell into my life for the past 2 months and nothing has been done about it, no customer care no nothing.

Am changing into other network.

0
Replies (3)
Cell C
Cell C's reply17 Apr 2018, 15:22
Official

We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.

We have requested one of our team members to assist. Do expect a call.

Regards
Cell C | DA

Cell C
Cell C's reply18 Apr 2018, 07:09
Official

Thabisile confirmed that the matter has been attended to and is now resolved.

Regards

Cell C | DA

Cell C
Cell C's reply18 Apr 2018, 07:09
Official

Thabisile confirmed that the matter has been attended to and is now resolved.

Regards

Cell C | DA