Cell C - Dishonest Network

Cell C staff do not explain your deal to you, quick to make a sale and not explaining all their hidden costs to you. Firstly I get billed nearly double my debit order for apparent 'Pro Rata' rates when I upgraded. Then being advised from June my debit order will be my new payment amount for the new contract which was supposed R860. Because Cell C's contract has become too expensive, Then I get a June of R1700 and according to them because I did an early upgrade I still need to pay for my old handset, why on earth would someone do that because then you would leave it and let the contract end and get this cancer out of your life. Now I am paying for 4 handsets of which I am not even getting the benefits of the old 2 handsets, so clearly because I am trying to save money Cell **** is penalizing me to fill a gap with their hidden fees, not ONCE did any of their staff tell me about the fact that I will still pay for the old handsets until August. So the only way they get to make their money is by *****ing from you. I did the exact same thing in 2017 and there were no issues so I cannot understand what changed. Is Cell C so desperate to make money that they train their staff to lie to their customers and they have this ***** you attitude towards their customers. Definitely will not recommend this **** network to anyone ever.

Will be taking this matter up with the Ombudsman as this is clearly theft and breach of contract. And Cell couldn't care less....