NP
Natasha P

1 reviews | Active since May 2021

16 May 2021, 08:07

Cell C disgusting service

I app**** for my upgrade on the 9th of April till now still waiting. When I call call centre some agents have told me other customers have received their phones not sure why I haven't, I keep hearing the same lame excuse of no stock. This excuse is now ridiculous. When I called Thursday was told I might receive it Friday and I'm still waiting. Customer service is disgusting and your client service needs some training. I am ready to cancel my account.

0
Replies (4)
NP
Natasha P's update16 May 2021, 10:25
Reviewer Update
Samsung A32 with watch
NP
Natasha P's update16 May 2021, 11:22
Reviewer Update
But you got stock last week and this was confirmed to me on the phone
NP
Natasha P's update16 May 2021, 12:11
Reviewer Update
Just so easy to say no stock but other customers have received their phones. Perhaps you should look at customer service
NP
Natasha P's update16 May 2021, 12:43
Reviewer Update
Oh so there is stock, absolutely ridiculous.