IT
Inge T

1 reviews | Active since Dec 2019

23 Jan 2024, 15:58

Cell C disgusted customer

Absolutely disgusted in service received from cell C Call Centre, call centre agents have no professionalism, I did a upgrade on the 2 January 2024, to date I have received nothing, I have canceled the contract yesterday and opted to do the upgrade I store, now it's a back and forth each consultant has a different story, I'm so gatvol of the putrid service experienced. This is not the first time last year same thing happened, tried to do a upgrade and cell C has no stock, I have been a cell C customer for nearly 20 years and have experienced **** service. I have complained via customer service help desk and they just as hopeless...don't go the cell C route..just yesterday a Facebook memory of 11years ago popped up...and guess what..it was cell C ****py service...so it's been coming on forever

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Replies (1)
Cell C
Cell C's reply23 Jan 2024, 16:22
Official
Dear Inge Titus,

Thank you for contacting us , 

As a loyal customer, we value your support and sincerely apologize for the unpleasant experience you have had.

Your query has been  referred the to our Sales Support Team to assist further, they will be in touch within 24 Business Hours.

Regards 
Cell C | TD

Best regards,