FA
Fozia A

1 reviews | Active since Dec 2018

10 Dec 2019, 12:26

Cell C Disgusted

Terrible disgusting service provider. No network coverage in rainy weather. My sms bundles do not work and there is not service or support or follow up from a company that holds no one accountable. I am horrified that I have just signed up for a 2 year contract. I have been complaining about the same issue for 2 months. No customer service.

0
Replies (2)
Cell C
Cell C's reply10 Dec 2019, 12:40
Official
Hi Fozia 

Bad weather and load shedding has a massive impact on all cellular operators in South Africa. 

We’ve put as many measures in place as possible to guard against reception loss during load shedding and severe weather. Various factors affect coverage in areas where load shedding is occurring and those factors affect operators in different ways. 

^MM

Best regards,

FA
Fozia A's update10 Dec 2019, 13:43
Reviewer Update
Thank u for the stock reply to cover ur ass. Voda telko and mnt still work in **** weather. Between my sis and i we have access to all networks. I end up borrowing a phone.
And my sms issues are NOT BEING ADDRESSED