Cell c disaster

<p>i ported from vodacome to cell c.i went to Clearwater cell c. They told me to wait until vodacome releases me from their network. The first time they tried it declined the second time it went through. I waited until vodacome to release me. When I tried to insert the simcard it didn't take the simcard. I called the call cente they said I should take the phone to cell c as the phone has a problem. I took my problem to the cell c Facebook page and Patrick said I should take the phone back so that I must get a new phone. I went it cell c and they told me that the manager didn't leave a message to inform the staff to give me a new phone when I come in. We tried to call her but she didn't answer the phone Sunday. Today when I called khosi the cell c manger spoke to me in a rude manner she then said she took the phone to midrand. Cell c informed to to get a new phone but I still don't have a phone. It's been month and I haven't had a working phone how am I supposed to sign or pay for something that Is not working what service is cell c offering a new client is this how they treat new ported members. I'm supposed to be paying 289 now they sent me an email saying that I must pay 310 how can they send me too contracts? How can I pay 310 for a s**** of a phone.i haven't used that phone. I'm without a phone for a month now. When the debite the money I will reverse it because I shall be paying for a s**** phone. The manger at cell c and the consults haven't gotten back to me, they have been pulling minds games with me and I refuse to wait another seven days for nothing. If they don't fix the problem by Friday I'm going back to vodacome and I'm giving them back their money as they have failed to fix this problem and I'm not happy about this service. I am very disappointed and regret leaving vodacome. The manager at cell c Clearwater needs to be trained on people s****s and how to solve problems as she has failed to solve a simple thing.</p>