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Mohammed M
1 reviews | Active since Aug 2019
08 Apr 2025, 12:12
Cell c disappoints yet again
Cell c disappoints yet again. . You'll have introduced the cell c rewards again with the perks and vault. No communication was sent out, on sms or emails or any socials. I LOST OUT. To compound matters the app has technical issues this morning can't access so can't access vault or perks to redeem which is a Tuesday. You'll need to compensate me for this.
Helpful (0)
Replies (12)0
Replies (12)MM
Mohammed M's updateReviewer Update
13 Apr 2025, 11:40Y the hell is there no any net minutes perks as before. Only Instagram, tik tok WhatsApp which is useless to me!!?
Why d hell is there no RETAIL VOUCHERS PERKS. you'll r pathetic!??
Why d hell is there no RETAIL VOUCHERS PERKS. you'll r pathetic!??
MM
Mohammed M's update13 Apr 2025, 11:40
Reviewer Update
Y the hell is there no any net minutes perks as before. Only Instagram, tik tok WhatsApp which is useless to me!!?
Why d hell is there no RETAIL VOUCHERS PERKS. you'll r pathetic!??
Why d hell is there no RETAIL VOUCHERS PERKS. you'll r pathetic!??
MM
Mohammed M's updateReviewer Update
13 Apr 2025, 12:41How often is it refreshed or rotated cos I'm seeing nothing except the same useless perks since ive seen the rewards again.
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Mohammed M's update13 Apr 2025, 12:41
Reviewer Update
How often is it refreshed or rotated cos I'm seeing nothing except the same useless perks since ive seen the rewards again.
MM
Mohammed M's updateReviewer Update
16 May 2025, 11:16Why are your cell c rewards MOSTLY ONLY UTUBE INSTAGRAM WHATSAPP TIK TOK BUNDLES. THOSE MEAN NOTHING TO ME. YOU'LL HAVE HARDLY ROTATED / REFRESHED REWARDS SINCE REINTRODUCING!?? WHY D HELL NOT. ANY NET MINUTES WAS ONLY ON A FEW DAYS B4 REPLACING AGAIN WITH STUPID USELESS SOCIAL MEDIA BUNDLES. I'VE ALSO HARDLY SEEN ANY RETAIL STORE REWARDS SINCE REINTRODUCING!!!? JUST ACCUMULATING POINTS DAILY THAT I CANT EVEN. USE WHICH WILL EXPIRE. ABSOLUTELY USELESS REWARDS!!! GIVE ME LOGICAL EXPLANATION OR REIMBURSE ME WITH ANY NET MINUTES FOR ALL MY DAMN POINTS. YOU'LL SAY THE ANY NET MINUTES AND RETAIL VOUCHERS ARE SUPER POPULAR. WHY THE HELL ARE WE THEN NOT GETTING A PROPER CHANCE TO REDEEM THEM. SINCE REINTRODUCING ONLY THE INSTAGRAM WHATSAPP UTUBE TIK TOK BUNDLES HAVE BEEN ON 80% OF THE TIME. GETVA DAMN SOCIAL MEDIA PERSON TO CALL ME BACK!!!
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Mohammed M's update16 May 2025, 11:16
Reviewer Update
Why are your cell c rewards MOSTLY ONLY UTUBE INSTAGRAM WHATSAPP TIK TOK BUNDLES. THOSE MEAN NOTHING TO ME. YOU'LL HAVE HARDLY ROTATED / REFRESHED REWARDS SINCE REINTRODUCING!?? WHY D HELL NOT. ANY NET MINUTES WAS ONLY ON A FEW DAYS B4 REPLACING AGAIN WITH STUPID USELESS SOCIAL MEDIA BUNDLES. I'VE ALSO HARDLY SEEN ANY RETAIL STORE REWARDS SINCE REINTRODUCING!!!? JUST ACCUMULATING POINTS DAILY THAT I CANT EVEN. USE WHICH WILL EXPIRE. ABSOLUTELY USELESS REWARDS!!! GIVE ME LOGICAL EXPLANATION OR REIMBURSE ME WITH ANY NET MINUTES FOR ALL MY DAMN POINTS. YOU'LL SAY THE ANY NET MINUTES AND RETAIL VOUCHERS ARE SUPER POPULAR. WHY THE HELL ARE WE THEN NOT GETTING A PROPER CHANCE TO REDEEM THEM. SINCE REINTRODUCING ONLY THE INSTAGRAM WHATSAPP UTUBE TIK TOK BUNDLES HAVE BEEN ON 80% OF THE TIME. GETVA DAMN SOCIAL MEDIA PERSON TO CALL ME BACK!!!
Cell C's replyOfficial
16 May 2025, 11:24Hi Mohammed Mansoor,
Thank you for your feedback.
We completely understand your frustration with the current rewards offering, and we’re sorry to hear that the bundles available aren’t meeting your needs. We appreciate your loyalty, and we value all of our customers' opinions.We can confirm that the Cell C Rewards program primarily focuses on social media bundles due to their high demand among our customers. However, we understand this may not suit everyone, and we are actively working on refreshing and rotating the available rewards to better accommodate a wider range of preferences, including more AnyNet minutes and retail vouchers.
Regarding your request for reimbur*****t, please note that as part of our promotional rewards system, unused points or stickers cannot be refunded or exchanged. Points are subject to the terms and conditions of the promotion, and they will expire as outlined when they were earned.
We will pass along your feedback to our Rewards team for review, and we are committed to continuously improving the variety and availability of our rewards.
Kind regards,
Cell C | DA
Thank you for your feedback.
We completely understand your frustration with the current rewards offering, and we’re sorry to hear that the bundles available aren’t meeting your needs. We appreciate your loyalty, and we value all of our customers' opinions.We can confirm that the Cell C Rewards program primarily focuses on social media bundles due to their high demand among our customers. However, we understand this may not suit everyone, and we are actively working on refreshing and rotating the available rewards to better accommodate a wider range of preferences, including more AnyNet minutes and retail vouchers.
Regarding your request for reimbur*****t, please note that as part of our promotional rewards system, unused points or stickers cannot be refunded or exchanged. Points are subject to the terms and conditions of the promotion, and they will expire as outlined when they were earned.
We will pass along your feedback to our Rewards team for review, and we are committed to continuously improving the variety and availability of our rewards.
Kind regards,
Cell C | DA
Cell C's reply16 May 2025, 11:24
Official
Hi Mohammed Mansoor,
Thank you for your feedback.
We completely understand your frustration with the current rewards offering, and we’re sorry to hear that the bundles available aren’t meeting your needs. We appreciate your loyalty, and we value all of our customers' opinions.We can confirm that the Cell C Rewards program primarily focuses on social media bundles due to their high demand among our customers. However, we understand this may not suit everyone, and we are actively working on refreshing and rotating the available rewards to better accommodate a wider range of preferences, including more AnyNet minutes and retail vouchers.
Regarding your request for reimbur*****t, please note that as part of our promotional rewards system, unused points or stickers cannot be refunded or exchanged. Points are subject to the terms and conditions of the promotion, and they will expire as outlined when they were earned.
We will pass along your feedback to our Rewards team for review, and we are committed to continuously improving the variety and availability of our rewards.
Kind regards,
Cell C | DA
Thank you for your feedback.
We completely understand your frustration with the current rewards offering, and we’re sorry to hear that the bundles available aren’t meeting your needs. We appreciate your loyalty, and we value all of our customers' opinions.We can confirm that the Cell C Rewards program primarily focuses on social media bundles due to their high demand among our customers. However, we understand this may not suit everyone, and we are actively working on refreshing and rotating the available rewards to better accommodate a wider range of preferences, including more AnyNet minutes and retail vouchers.
Regarding your request for reimbur*****t, please note that as part of our promotional rewards system, unused points or stickers cannot be refunded or exchanged. Points are subject to the terms and conditions of the promotion, and they will expire as outlined when they were earned.
We will pass along your feedback to our Rewards team for review, and we are committed to continuously improving the variety and availability of our rewards.
Kind regards,
Cell C | DA
Cell C's replyOfficial
16 May 2025, 11:51Thank you for your response.
We sincerely apologize for the confusion and any frustration our previous responses have caused. We understand that you’re disappointed with the current state of the Cell C Rewards program, and we truly regret if our communication was unclear.You’re absolutely right that AnyNet minutes and retail vouchers have been very popular among customers, and we are committed to refreshing and rotating rewards to give everyone a fair shot at earning these options.
We’re constantly working to improve the rewards program, and we hear you loud and clear. We understand your need for more diverse and accessible rewards.
Once again, we apologize for the frustration and confusion caused.
Cell C | DA
We sincerely apologize for the confusion and any frustration our previous responses have caused. We understand that you’re disappointed with the current state of the Cell C Rewards program, and we truly regret if our communication was unclear.You’re absolutely right that AnyNet minutes and retail vouchers have been very popular among customers, and we are committed to refreshing and rotating rewards to give everyone a fair shot at earning these options.
We’re constantly working to improve the rewards program, and we hear you loud and clear. We understand your need for more diverse and accessible rewards.
Once again, we apologize for the frustration and confusion caused.
Cell C | DA
Cell C's reply16 May 2025, 11:51
Official
Thank you for your response.
We sincerely apologize for the confusion and any frustration our previous responses have caused. We understand that you’re disappointed with the current state of the Cell C Rewards program, and we truly regret if our communication was unclear.You’re absolutely right that AnyNet minutes and retail vouchers have been very popular among customers, and we are committed to refreshing and rotating rewards to give everyone a fair shot at earning these options.
We’re constantly working to improve the rewards program, and we hear you loud and clear. We understand your need for more diverse and accessible rewards.
Once again, we apologize for the frustration and confusion caused.
Cell C | DA
We sincerely apologize for the confusion and any frustration our previous responses have caused. We understand that you’re disappointed with the current state of the Cell C Rewards program, and we truly regret if our communication was unclear.You’re absolutely right that AnyNet minutes and retail vouchers have been very popular among customers, and we are committed to refreshing and rotating rewards to give everyone a fair shot at earning these options.
We’re constantly working to improve the rewards program, and we hear you loud and clear. We understand your need for more diverse and accessible rewards.
Once again, we apologize for the frustration and confusion caused.
Cell C | DA
MM
Mohammed M's updateReviewer Update
16 May 2025, 11:54Not GOOD enough????? We complain. Nothing gets done about it. In the end ALL WE DO IS LOSE OUT AS LOYAL CUSTOMERS. PATHETIC DISGUSTING SERVICE AS ALWAYS FROM XWLL
MM
Mohammed M's update16 May 2025, 11:54
Reviewer Update
Not GOOD enough????? We complain. Nothing gets done about it. In the end ALL WE DO IS LOSE OUT AS LOYAL CUSTOMERS. PATHETIC DISGUSTING SERVICE AS ALWAYS FROM XWLL
MM
Mohammed M's updateReviewer Update
16 May 2025, 11:55Pathetic disgusting service as always from CELL C
MM
Mohammed M's update16 May 2025, 11:55
Reviewer Update
Pathetic disgusting service as always from CELL C
Cell C's replyOfficial
16 May 2025, 12:01 We truly regret hearing that you feel this way, and we sincerely apologize for the disappointment you’ve experienced with the Cell C Rewards program and the services we’ve provided. We understand that as a loyal customer, you expect more, and we’re genuinely sorry we’ve fallen short of your expectations.
While our rewards program is designed to cater to a wide variety of customers, we recognize that not every option may be suitable for everyone. We understand your frustration with the limited availability of the perks you’re interested in.
Cell C | DA
While our rewards program is designed to cater to a wide variety of customers, we recognize that not every option may be suitable for everyone. We understand your frustration with the limited availability of the perks you’re interested in.
Cell C | DA
Cell C's reply16 May 2025, 12:01
Official
We truly regret hearing that you feel this way, and we sincerely apologize for the disappointment you’ve experienced with the Cell C Rewards program and the services we’ve provided. We understand that as a loyal customer, you expect more, and we’re genuinely sorry we’ve fallen short of your expectations.
While our rewards program is designed to cater to a wide variety of customers, we recognize that not every option may be suitable for everyone. We understand your frustration with the limited availability of the perks you’re interested in.
Cell C | DA
While our rewards program is designed to cater to a wide variety of customers, we recognize that not every option may be suitable for everyone. We understand your frustration with the limited availability of the perks you’re interested in.
Cell C | DA
MM
Mohammed M's updateReviewer Update
18 May 2025, 07:22ALMOST THREE WEEKS now the social media rewards have not been rotated????? What the hell is wrong with you guy's. Is this what you'll call giving everyone a fair chance at winning rewards. Absolutely pathetic and disgusting!!! Rotate the damn rewards for goodness sake. I have no use for the useless Instagram, Facebook WhatsApp bundles!!!! 🤬🤬🤬🤬🤬
MM
Mohammed M's update18 May 2025, 07:22
Reviewer Update
ALMOST THREE WEEKS now the social media rewards have not been rotated????? What the hell is wrong with you guy's. Is this what you'll call giving everyone a fair chance at winning rewards. Absolutely pathetic and disgusting!!! Rotate the damn rewards for goodness sake. I have no use for the useless Instagram, Facebook WhatsApp bundles!!!! 🤬🤬🤬🤬🤬
Cell C's replyOfficial
18 May 2025, 08:31Dear Mohammed,
We sincerely apologize for the ongoing frustration with the Cell C Rewards program. We understand your disappointment, especially regarding the lack of rotation in the available rewards and the limited usefulness of the current social media bundles for your needs.
Please be assured that all your concerns have been noted. The aim of the rewards program is to offer value to all our customers, and we understand that the current selection may not be meeting that standard for you. Your feedback is important and helps guide future updates and improvements.
We’re actively working with our rewards team to ensure a fairer rotation and a broader range of rewards that better serve all user preferences.
Thank you for your continued support and patience. We truly value your loyalty and are committed to doing better.
Kind regards,
Cell C | DA
We sincerely apologize for the ongoing frustration with the Cell C Rewards program. We understand your disappointment, especially regarding the lack of rotation in the available rewards and the limited usefulness of the current social media bundles for your needs.
Please be assured that all your concerns have been noted. The aim of the rewards program is to offer value to all our customers, and we understand that the current selection may not be meeting that standard for you. Your feedback is important and helps guide future updates and improvements.
We’re actively working with our rewards team to ensure a fairer rotation and a broader range of rewards that better serve all user preferences.
Thank you for your continued support and patience. We truly value your loyalty and are committed to doing better.
Kind regards,
Cell C | DA
Cell C's reply18 May 2025, 08:31
Official
Dear Mohammed,
We sincerely apologize for the ongoing frustration with the Cell C Rewards program. We understand your disappointment, especially regarding the lack of rotation in the available rewards and the limited usefulness of the current social media bundles for your needs.
Please be assured that all your concerns have been noted. The aim of the rewards program is to offer value to all our customers, and we understand that the current selection may not be meeting that standard for you. Your feedback is important and helps guide future updates and improvements.
We’re actively working with our rewards team to ensure a fairer rotation and a broader range of rewards that better serve all user preferences.
Thank you for your continued support and patience. We truly value your loyalty and are committed to doing better.
Kind regards,
Cell C | DA
We sincerely apologize for the ongoing frustration with the Cell C Rewards program. We understand your disappointment, especially regarding the lack of rotation in the available rewards and the limited usefulness of the current social media bundles for your needs.
Please be assured that all your concerns have been noted. The aim of the rewards program is to offer value to all our customers, and we understand that the current selection may not be meeting that standard for you. Your feedback is important and helps guide future updates and improvements.
We’re actively working with our rewards team to ensure a fairer rotation and a broader range of rewards that better serve all user preferences.
Thank you for your continued support and patience. We truly value your loyalty and are committed to doing better.
Kind regards,
Cell C | DA
Cell C's replyOfficial
19 May 2025, 08:00Dear Mohammed Mansoor’,
Please note that while your feedback has been escalated to the relevant team, updates to the Cell C Rewards program require internal review and implementation, which unfortunately cannot happen overnight. We assure you that your concerns have been taken seriously, and the request for more diverse and useful rewards is receiving attention.
We value your input and continued support, even in moments of frustration, and we remain committed to improving your experience with us.
Kind regards,
Cell C | TM
Please note that while your feedback has been escalated to the relevant team, updates to the Cell C Rewards program require internal review and implementation, which unfortunately cannot happen overnight. We assure you that your concerns have been taken seriously, and the request for more diverse and useful rewards is receiving attention.
We value your input and continued support, even in moments of frustration, and we remain committed to improving your experience with us.
Kind regards,
Cell C | TM
Cell C's reply19 May 2025, 08:00
Official
Dear Mohammed Mansoor’,
Please note that while your feedback has been escalated to the relevant team, updates to the Cell C Rewards program require internal review and implementation, which unfortunately cannot happen overnight. We assure you that your concerns have been taken seriously, and the request for more diverse and useful rewards is receiving attention.
We value your input and continued support, even in moments of frustration, and we remain committed to improving your experience with us.
Kind regards,
Cell C | TM
Please note that while your feedback has been escalated to the relevant team, updates to the Cell C Rewards program require internal review and implementation, which unfortunately cannot happen overnight. We assure you that your concerns have been taken seriously, and the request for more diverse and useful rewards is receiving attention.
We value your input and continued support, even in moments of frustration, and we remain committed to improving your experience with us.
Kind regards,
Cell C | TM
Cell C's replyOfficial
25 May 2025, 09:37Dear Mohammed Mansoor
Thank you for your feedback. We’re very sorry to hear about your frustration with the Cell C Rewards platform and understand how disappointing this experience has been for you.
We’re continuously working to improve the selection of rewards available and aim to provide value across different bundle types. Some high-demand rewards, such as retail or all-net minutes bundles, may be redeemed quickly due to limited quantities — but we’re actively reviewing customer feedback like yours to improve future availability and variety.
We appreciate your patience and encourage you to keep an eye on the app for new rewards as they are refreshed regularly. Your concerns have been noted and will be shared with the relevant teams.
Regards
Cell C | NT
Thank you for your feedback. We’re very sorry to hear about your frustration with the Cell C Rewards platform and understand how disappointing this experience has been for you.
We’re continuously working to improve the selection of rewards available and aim to provide value across different bundle types. Some high-demand rewards, such as retail or all-net minutes bundles, may be redeemed quickly due to limited quantities — but we’re actively reviewing customer feedback like yours to improve future availability and variety.
We appreciate your patience and encourage you to keep an eye on the app for new rewards as they are refreshed regularly. Your concerns have been noted and will be shared with the relevant teams.
Regards
Cell C | NT
Cell C's reply25 May 2025, 09:37
Official
Dear Mohammed Mansoor
Thank you for your feedback. We’re very sorry to hear about your frustration with the Cell C Rewards platform and understand how disappointing this experience has been for you.
We’re continuously working to improve the selection of rewards available and aim to provide value across different bundle types. Some high-demand rewards, such as retail or all-net minutes bundles, may be redeemed quickly due to limited quantities — but we’re actively reviewing customer feedback like yours to improve future availability and variety.
We appreciate your patience and encourage you to keep an eye on the app for new rewards as they are refreshed regularly. Your concerns have been noted and will be shared with the relevant teams.
Regards
Cell C | NT
Thank you for your feedback. We’re very sorry to hear about your frustration with the Cell C Rewards platform and understand how disappointing this experience has been for you.
We’re continuously working to improve the selection of rewards available and aim to provide value across different bundle types. Some high-demand rewards, such as retail or all-net minutes bundles, may be redeemed quickly due to limited quantities — but we’re actively reviewing customer feedback like yours to improve future availability and variety.
We appreciate your patience and encourage you to keep an eye on the app for new rewards as they are refreshed regularly. Your concerns have been noted and will be shared with the relevant teams.
Regards
Cell C | NT