Cell C disappoints once again

I received an Iphone 5s on contract with Cell C in October 2015. By December 2015 I started experiencing problems with the phone. I took it to the Apple store who diagnosed a hardware problem with the phone. It was sent in for repairs and I mentioned the diagnosis made by Apple. I received the phone but immediately starting experiencing the same problem. Once again, it was sent in for repairs by the Brooklyn Branch. Apart from the sms from the repairs centre that the phone had been received I received no further communication on progress. I needed to call them and when I mentioned that this was the 2nd time with the same problem was informed that the phone worked fine there and so no work had been done on it first time round. Many phone calls later I was told that the phone would be replaced within 2 days. We are now 2 weeks later and I am still waiting for stock to arrive at the Brooklyn branch.<br> It seems that nothing happens with cell C unless I write to Hellopeter!<br> This is the last time I will ever renew my contract with cell C. In the future I will get my iphone from the Apple store who I learned, are able to process a new contract with any service provider.