CELL C DISAPPOINTMENTS - WORSE SERVICES

We have been struggling with CELL C since April 2026 - NO NETWORK, had to do a double SIM SWOP, their customer care department is absolutely useless

We visited Cape Gate Centre & Tygervalley Centre. The manager at the Tygervalley Branch made the needed effort to communicate with us - she logged 2 x COMPLAINTS - CELL C Customer care has not revert back to any of these complaints

SD NUMBERS OF LOGGED COMPLAINTS: #SD***9 #SD***4

We literally paying a monthly contract on a phone that could not be used since April 2026 - is this fair ?? We can also not communicate with one another business related as the one phone is not working

CUSTOMER CARE advise us to go to Samsung because they don't know how to assist us ??????? LIKE, HOW EVENS ???????????

I want my money back and I want to cancel my contract asap

VERY DISAPPOINTED & UNPROFFESIONAL