CELL C DISAPPOINTMENT & POSSIBLE *****...

I have a cellphone and data contract with Cell C. Yesterday I received a call from an attorney claiming I owe Cell C more than R5000 for the data line that doesn't even work due to a COMPLETE LACK OF SIGNAL!

I started looking back on my emails and I found that I have NEVER received a bill, sms or call related to the supposed outstanding balance.

The amount per month is R300 so I didn't notice that the deduction wasn't going through. My other contract is fine so I am confused by this situation.

I phoned CellC this morning only to hear that I only owe then about R950 while the rest WAS ADDED FOR COLLECTION FEES...

The agent couldn't help me fix the error. Apparently the situation is now "OUT OF CELL C'S HANDS"!!! I asked to speak to a supervisor. Conveniently none were available to talk to me...So who is my service provider if Cell C can't manage their billing department, collections department and supervisors?!!!

Can someone please help me sort this out? I have been with Cell C since my mom got me my first contract almost 20 years ago. I don't want to fight, but I will if that is what I must do.

I am EXTREMELY unhappy about this!!! It sounds like *****...