1 reviews | Active since Aug 2015
Cell C Direct Sales people are ***********
I'm writing to lodge a complaint against Cell C Direct Sales Agent Kholiwe Magagula, at the Buccleuch Branch. <br> Kholiwe has proven to be *********** in her position. I ordered the 2GB Smart Chat Sim Only contract and a number port through her. After constant back and forth between her and different vetting departments at Cell C, as well as calling the courier service to see if I could get any updates as to where my sim card was, the sim card finally arrived. This whole process took almost a month to complete.<br> Upon initialising the sim, it turns out it was not the above mentioned contract, but some other prepaid account. The number was also not ported as desired. I have subsequently terminated the account. This whole experience makes me re evaluate going with Cell C, perhaps opting for Telkom Mobile instead.
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
