AP
Adele P
1 reviews | Active since Jan 2023
30 Jan 2023, 19:07
Cell C Direct Misleading
Cell C Direct was misleading in the type of device offered for an upgrade. I repeatedly asked the consultant, is this for an Apple I phone, to be told it is. When I received the device it was everything but, although the name has very similar ring to it. Oppo I, and easily could be confused for an Apple I . Phone calls are recorded Cell C. Llisten to the misleading of information. It is a disgrace! It is time for a change of service providers even though I have had 3 contracts with you for many years.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
30 Jan 2023, 19:56Good day Adele
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,
Cell C's reply30 Jan 2023, 19:56
Official
Good day Adele
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,
AP
Adele P's updateReviewer Update
30 Jan 2023, 20:49Thank you for your reply. I look forward to a call
AP
Adele P's update30 Jan 2023, 20:49
Reviewer Update
Thank you for your reply. I look forward to a call
Cell C's replyOfficial
30 Jan 2023, 20:53You're welcome.
^SM
^SM
Best regards,
Cell C's reply30 Jan 2023, 20:53
Official
You're welcome.
^SM
^SM
Best regards,
Cell C's replyOfficial
01 Feb 2023, 13:32Hi Adele,
Kindly note that the number *** is not in our Cell C data base.
Please confirm via private reply the Cell C/ID number in question + the number we can phone you on for assistance.
^NZ
Kindly note that the number *** is not in our Cell C data base.
Please confirm via private reply the Cell C/ID number in question + the number we can phone you on for assistance.
^NZ
Best regards,
Cell C's reply01 Feb 2023, 13:32
Official
Hi Adele,
Kindly note that the number *** is not in our Cell C data base.
Please confirm via private reply the Cell C/ID number in question + the number we can phone you on for assistance.
^NZ
Kindly note that the number *** is not in our Cell C data base.
Please confirm via private reply the Cell C/ID number in question + the number we can phone you on for assistance.
^NZ
Best regards,
Cell C's replyOfficial
03 Feb 2023, 09:32Hi Adele,
Kindly note that the number *** is not in our Cell C data base.
Please confirm via private reply the Cell C/ID number in question + the number we can phone you on for assistance.
^NZ
Kindly note that the number *** is not in our Cell C data base.
Please confirm via private reply the Cell C/ID number in question + the number we can phone you on for assistance.
^NZ
Best regards,
Cell C's reply03 Feb 2023, 09:32
Official
Hi Adele,
Kindly note that the number *** is not in our Cell C data base.
Please confirm via private reply the Cell C/ID number in question + the number we can phone you on for assistance.
^NZ
Kindly note that the number *** is not in our Cell C data base.
Please confirm via private reply the Cell C/ID number in question + the number we can phone you on for assistance.
^NZ
Best regards,