Cell C Direct - disgusting unbelievable am i a sucker.

<p>Yesterday I went into a Cell C store to upgrade my cellphone package and was told they did not have the phone I wanted so they told me to call Cellc Direct which I did and was told by a gentlemen that he would call me back which he did not do, i called again and got a lady on and I told her I have a upgrade due - I didnt say I had a few, I told her one which she checked and then said I also had another two which I was not aware of and it is because they are data packages which I later found out so I did not have the numbers. She upgraded my one I asked for then merily converted the other data packages to a voice package which I had not agreed to do - it was total confusion and then gave me a upgrade of 3 cellphones - what on earth am I going to do with so many phones open up a shop. Anyway I asked her to cancel them and she said she could not I would have to wait for them to be delivered and send them all back. I then called follow up and told my story and was told that its nonsense she can reverse the updates immediately and was given the name of this lady who still wanted to argue with me that this could not be reverses and who I then called back and informed her she could reverse all this damage and she told me she would phone me back which she did and said she had reversed them all but would take about 72 hours and I must call back on Monday to then reorder the one I wanted upgraded. In the meantime I have received sms saying thank you for my upgrade and now today i have been loaded with 5gig of data when I have verbally cancelled all of this yesterday. Now I called the call centre and get told I must not use any of the sim cards because I will be liable for them - I am a Trauma counsellor and need to use this one upgrade sim card its my contact for my clients, this is not my fault but a complete misunderstanding surely someone of a right mind will wonder why I want 3 cellphones and she could see 2 were purely data packages so why on earth did she have the right to change them to voice contracts and send me phones now which I will probally never use them and yes they had expired but I was only going month to month on the data packages which was easier for me and not a new contract. So what did she think wow now she gets nice commission too wow 3 upgrades. I also have one coming up in April which I will not be cancelling and in fact getting another provider to take over all my contracts now - what utter nonsense what bull to just change my packages from data which we use everyday in our Ipads so this is not a voice package. Someone needs to clear up this mess I will not accept any delivery of any phone and send them all back, I will not sign at all. The new phones have not even been activated but I have a sms to say I have been loaded with 5 gigs - how nice. Absolutely disgusted the worst I have ever experienced and I have been with Cell C for years. The phone number I called was 084143 </p>