Cell c direct Bad contracts
<p>A fault contract was delivered ,they failed to resolve it,its been 4months now and the consultant by the name Stuart refuses to cancel it insists his apply for a new one . I feel forced to a contract cause i refuse to pay cancelletion fee for a false product. In my eyes i don't see how im in a contract with them cause theres no agreement ...should i take this feather </p>
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Cell C's replyOfficial
25 Jul 2016, 05:30We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply25 Jul 2016, 05:30
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
25 Jul 2016, 13:04I hope the next time a consultant calls me is ready to resolve my issue and has looked at all the facts .consultant has listen to the recording confirm i was offered R119 but package im on is a R149 and an openline which i was not adviced about and very high limit of R2000 without my concern But tell me shes offering a 50%discount how can i pay for a bill thats crazy like that and not even on the package i was offered
's update25 Jul 2016, 13:04
Reviewer Update
I hope the next time a consultant calls me is ready to resolve my issue and has looked at all the facts .consultant has listen to the recording confirm i was offered R119 but package im on is a R149 and an openline which i was not adviced about and very high limit of R2000 without my concern But tell me shes offering a 50%discount how can i pay for a bill thats crazy like that and not even on the package i was offered