Cell C did me dirty and not just once!

I've had a contract with Cell C for over 7 years You'd think being their client for so many years would actually mean something to them I remember even porting my then 082 Voda number to Cell C back in the days and have kept it with Cell C ever since

I'm so disappointed in the level of service I've received over the years but remained faithful

How can a customer that has been on a (50gig day - 50gig night) package paying roughly R260 p/m for the contract be called up by one of theor call centre agents to say the contract has expired and has been running on a month to month basis, would you like for us to upgrade you? Same package but you'll pay roughly R190 p/m. Obviously the answer will be yeah sure do upgrade me to that package thanks.

Then boom all of a sudden you're being down graded to a (10gig day - 10gig night) package and you're told you need to pay for their mistake before you can be upgraded to the 50gig package.

As if that's not enough then boom they tell you that the package that the call centre agent promised you no longer exists. And unfortunately there's nothing they can do about it!

Now when you call them back to get on a new contract for 50 gig you're being told that the same package you used to pay R260 for is now a whopping R450 p/m

I'm literally lost for words when it comes to the *********** call centre agents