MB
Marise B
1 reviews | Active since Jan 2017
07 Feb 2026, 04:11
Cell C did fix the problem
I cancelled my contracts with cell c and they only cancelled one of the contracts. It did take a few calls but they did cancel it eventually.
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Cell C's replyOfficial
07 Feb 2026, 07:25Dear Marise B,
Thank you for reaching out to Cell C.
Thank you for sharing your experience. We are sorry to hear that only one of your contracts was cancelled at first and that it took several calls to resolve the issue. While we are glad the matter was eventually sorted out, we understand how frustrating and time‑consuming this must have been.
Your feedback is valuable and will help us improve the way we handle cancellations to ensure they are completed correctly and more efficiently in the future.
Kind regards,
Cell C | TSN
Thank you for reaching out to Cell C.
Thank you for sharing your experience. We are sorry to hear that only one of your contracts was cancelled at first and that it took several calls to resolve the issue. While we are glad the matter was eventually sorted out, we understand how frustrating and time‑consuming this must have been.
Your feedback is valuable and will help us improve the way we handle cancellations to ensure they are completed correctly and more efficiently in the future.
Kind regards,
Cell C | TSN
Best regards,
Cell C's reply07 Feb 2026, 07:25
Official
Dear Marise B,
Thank you for reaching out to Cell C.
Thank you for sharing your experience. We are sorry to hear that only one of your contracts was cancelled at first and that it took several calls to resolve the issue. While we are glad the matter was eventually sorted out, we understand how frustrating and time‑consuming this must have been.
Your feedback is valuable and will help us improve the way we handle cancellations to ensure they are completed correctly and more efficiently in the future.
Kind regards,
Cell C | TSN
Thank you for reaching out to Cell C.
Thank you for sharing your experience. We are sorry to hear that only one of your contracts was cancelled at first and that it took several calls to resolve the issue. While we are glad the matter was eventually sorted out, we understand how frustrating and time‑consuming this must have been.
Your feedback is valuable and will help us improve the way we handle cancellations to ensure they are completed correctly and more efficiently in the future.
Kind regards,
Cell C | TSN
Best regards,