SM
Sandile M
1 reviews | Active since May 2020
22 May 2020, 11:21
Cell C device insurance
Its always an unpleasant experiencing having to deal with the administrators of Cell C device insurance world wide advisory service. You need constantly be on their neck for them to process and give feedback on the claim. Their narcissistic call center staff act like they did you favor by taking your call and are constantly dropping calls on your ear. Such service is unacceptable in the 21st century.
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Replies (5)0
Replies (5)
Cell C's replyOfficial
22 May 2020, 11:56Good day Sandile Maisela
Thank you for contacting Cell C.
We apologies for the unpleasant the experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will be in touch with you shortly, to assist with your query.
^NT
Thank you for contacting Cell C.
We apologies for the unpleasant the experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will be in touch with you shortly, to assist with your query.
^NT
Cell C's reply22 May 2020, 11:56
Official
Good day Sandile Maisela
Thank you for contacting Cell C.
We apologies for the unpleasant the experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will be in touch with you shortly, to assist with your query.
^NT
Thank you for contacting Cell C.
We apologies for the unpleasant the experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will be in touch with you shortly, to assist with your query.
^NT
SM
Sandile M's updateReviewer Update
22 May 2020, 12:11Please do so via my email address, due to this whole mishap, i don't have a cellphone :(
SM
Sandile M's update22 May 2020, 12:11
Reviewer Update
Please do so via my email address, due to this whole mishap, i don't have a cellphone :(
SM
Sandile M's updateReviewer Update
25 May 2020, 14:42still waiting...
SM
Sandile M's update25 May 2020, 14:42
Reviewer Update
still waiting...
SM
Sandile M's updateReviewer Update
26 May 2020, 10:26Now your agents are dropping calls on me, great service!!!
SM
Sandile M's update26 May 2020, 10:26
Reviewer Update
Now your agents are dropping calls on me, great service!!!
Cell C's replyOfficial
26 May 2020, 12:22Hi Sandile
We will try call you again.
^NZ
We will try call you again.
^NZ
Cell C's reply26 May 2020, 12:22
Official
Hi Sandile
We will try call you again.
^NZ
We will try call you again.
^NZ