DP
Darrel P

1 reviews | Active since Jul 2009

15 Jan 2016, 18:35

Cell C demands money when account was closed off

hello Peter<br> <br> please assist, my wife had a cell c contract which ended end August after cancelling with Cell C, This number was changed over to pre-paid. It is now months later that Cell C demanding money with threatening letters.<br> My wife's account was paid off and up to date with payment with No outstanding balances.Cell C accounts department staff does not know what they are doing and very ***********. I am tired of getting these warning letters from Cell C. <br> Cell C needs to look at this account properly before making such incorrect demands.<br> i will notify the public of this bad behavior from Cell C. <br> <br> contract number - ***<br> <br> thank you <br> C Matroos<br>

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Replies (1)
Cell C
Cell C's reply16 Jan 2016, 07:30
Official
Hello D Pillay,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of team members will contact you and assist with this matter.

Regards
Cell C | PN