RP
Rene P

1 reviews | Active since Sept 2016

08 Jun 2021, 15:56

Cell C demand payment after a paid up / account settled letter.

On 21 May 2021 I received a paid up / account settled letter from Cell C. 31 May 2021 I received a Final Demand to pay letter. How does this come together? Then get a call from the attorneys Shabier Shaik on 04 June 2021 demand payment.

The contract is paid up in March and on pre-paid but I still get calls and mails with final demand payments. Please explain this. Also I would like it to be corrected on my ITC !! Cell C is a very bad service provider. This is not the first bad experience. Another account paid up two years ago they still demand payment.

0
Replies (4)
Cell C
Cell C's reply08 Jun 2021, 16:08
Official
Hi Rene 

Thank you for contacting Cell C. 

Please ignore the messages as a paid up letter has been issued and the account is in order on our side. 

^MM
RP
Rene P's update08 Jun 2021, 16:24
Reviewer Update
Thank you.
Also please tie up with the attorneys not to contact me again.
Cell C
Cell C's reply09 Jun 2021, 09:16
Official
Noted. 

^MM
RP
Rene P's update18 Jun 2021, 10:42
Reviewer Update
Again this is not sorted. Several calls from Shapiro Shaik Defries attorneys demanding payment on a Cell C account I DO NOT HAVE A CELL C ACCOUNT OUTSTANDING!!!!!!