KS
Karen S
1 reviews | Active since Aug 2016
27 Feb 2019, 08:53
Cell C deducting an amount not contracted on
About 5 months ago I signed a contract with Cell C for R655 per month and since then they have been deducting R813 per month with no explanation. I haven't even received my contract yet. Trying to get them to refund me and rectify the amount deducted is a nightmare. I'm no further than I was 5 months ago.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
27 Feb 2019, 12:30Hi Karen
Thank you for bringing this to our attention.
The matter has been escalated to our support team.
We will contact you shortly.
^NT
Thank you for bringing this to our attention.
The matter has been escalated to our support team.
We will contact you shortly.
^NT
Cell C's reply27 Feb 2019, 12:30
Official
Hi Karen
Thank you for bringing this to our attention.
The matter has been escalated to our support team.
We will contact you shortly.
^NT
Thank you for bringing this to our attention.
The matter has been escalated to our support team.
We will contact you shortly.
^NT
Cell C's replyOfficial
27 Feb 2019, 13:41 We have been unable to reach you. Please provide us with your alternative number of contact or advise of a suitable time.
^NT
^NT
Cell C's reply27 Feb 2019, 13:41
Official
We have been unable to reach you. Please provide us with your alternative number of contact or advise of a suitable time.
^NT
^NT
KS
Karen S's updateReviewer Update
01 Mar 2019, 10:57You have taken of R813 again today.
KS
Karen S's update01 Mar 2019, 10:57
Reviewer Update
You have taken of R813 again today.