JL
Joyce L

1 reviews | Active since Apr 2014

29 Feb 2016, 11:45

CELL C deducted money and I do not have a contact

Good Day<br> <br> Name: Joyce Leso<br> ID: ***<br> Tel#: *** / ***<br> <br> Please assist<br> I had cancelled my contract with cell c in November 2015 and received a confirmation that the contract was cancelled.<br> To my surprise I saw R157 deducted from my account on the 26th Jan<br> I contacted 084143 and was advised to dial 145 which I did<br> I holded there forever and I gave up. I though it was the last payment pending so I let it go.<br> <br> This morning I received a credit report and pick up that I have a contract with cell c<br> I do not have any contracts with cell C anymore and this is ruining my credit. report.<br> <br> Please sort this and refund me my money.<br> <br> Kind Regards<br> Joyce Leso<br>

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Replies (1)
Cell C
Cell C's reply29 Feb 2016, 12:02
Official
Hello mokibelo***,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN