LP
Lynette P

1 reviews | Active since Nov 2019

05 Feb 2020, 14:29

Cell C Declined for no reason and not doing their due diligence!!!

Agents that cannot understand what customers are explaining to them!! Today I have app**** for a cellc contract. A consultant by the name of Heather Ntutu tells me that I have unpaid accounts and I am declined!

When I have investigated I have reversed R119.00 x 2 in January as I have seen unrecognized debits. The statement now shows unpaid , but my credit profile has not EVEN ONE account that is in arrears!

I am disappointed as I am supporting a company to give them business but I get no respect and no simplicity with these agents and the service they offer!!!

This is terrible and people needs to know what Cell C does to others which isn't fair. They approve ********** but can't approve honest people and with my salary I can afford 4 or 5 of the same devices that I have chosen!

Service is worse than others!! Seriously disappointed!

0
Replies (3)
Cell C
Cell C's reply05 Feb 2020, 15:03
Official
Good Day Lynette

Thank you for making contact with Cell C regarding your application. 

The matter has been referred to the Sales Department for assistance. 

^NS 
LP
Lynette P's update05 Feb 2020, 15:29
Reviewer Update
Will it be resolved next year???
Cell C
Cell C's reply07 Feb 2020, 11:06
Official
 Good Day Lynette 

We have rep**** via private message. 

^NS