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Matilda B
1 reviews | Active since Jun 2014
06 Oct 2022, 07:44
CELL C - DECEASED ESTATE/COLLECTION QUERIES
Our Law Firm is attending to a estate and has been trying since 17 November 2021 to establish if the client had contract cover on his account and also to get them to close the account and let us have a final statement of account. The only response we get is a automated response with a new case number everytime!!!! We have even gone as far as to contact ICASA. But still we have had no feedback Cell C.
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Matilda B's updateReviewer Update
20 Oct 2022, 09:13After receiving reply on review from Cell C on 06/10/2022 the necessary e-mail was send to *** and we are now on day 14 and still no reply has been received on this e-mail. It seems that Cell C has NO customer service at all, not even when trying to sort out an deceased account.
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Matilda B's update20 Oct 2022, 09:13
Reviewer Update
After receiving reply on review from Cell C on 06/10/2022 the necessary e-mail was send to *** and we are now on day 14 and still no reply has been received on this e-mail. It seems that Cell C has NO customer service at all, not even when trying to sort out an deceased account.
MB
Matilda B's updateReviewer Update
21 Oct 2022, 18:41Kindly let me have full details for your legal department
MB
Matilda B's update21 Oct 2022, 18:41
Reviewer Update
Kindly let me have full details for your legal department