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Leticia C
1 reviews | Active since Jun 2020
22 Jun 2020, 12:14
Cell C deceased accounts struggle
My father passed away recently and I have to cancel his Cell C contracts. No response on the DeceasedQueries emails sent and Customer Services is not answering. Why must this process be such a struggle in an already emotional time? Not even an acknowledgement for the email. Not very professional!
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Replies (3)
Cell C's replyOfficial
22 Jun 2020, 12:24Hi Leticia
Our condolences on the passing of your father. May time help you heal and bring you peace.
We will assist you, do expect a communication.
^PN
Our condolences on the passing of your father. May time help you heal and bring you peace.
We will assist you, do expect a communication.
^PN
Cell C's reply22 Jun 2020, 12:24
Official
Hi Leticia
Our condolences on the passing of your father. May time help you heal and bring you peace.
We will assist you, do expect a communication.
^PN
Our condolences on the passing of your father. May time help you heal and bring you peace.
We will assist you, do expect a communication.
^PN
LC
Leticia C's updateReviewer Update
22 Jun 2020, 17:13Thank you, but I am still awaiting any call or correspondence.
LC
Leticia C's update22 Jun 2020, 17:13
Reviewer Update
Thank you, but I am still awaiting any call or correspondence.
LC
Leticia C's updateReviewer Update
23 Jun 2020, 14:10I have received a call from Mpho this morning. He said he will send me a message with an email address to which I must forward the documents. Still waiting for the message. Thank you
LC
Leticia C's update23 Jun 2020, 14:10
Reviewer Update
I have received a call from Mpho this morning. He said he will send me a message with an email address to which I must forward the documents. Still waiting for the message. Thank you