SF
Simon F

1 reviews | Active since Aug 2012

15 Aug 2020, 12:36

Cell C debits

Despite asking for a payment relief, having sent all documents to prove that during lockdown - I had no other income. I woke up to note that CellC taken my whole UIF fund that was transferred to my account and blocked my number from their network. I am now struggling to open everything connected to the Cell C number (two factor authentication which requires an SMS). All I need is my number back, now that you did debit everything I owed.

0
Replies (3)
Cell C
Cell C's reply15 Aug 2020, 13:03
Official
Good day Simon 

We are regretful to hear that. 

Please private message us your Cell C/ID number. We would like to look into this matter. 

^NT 
SF
Simon F's update15 Aug 2020, 14:30
Reviewer Update
It is sad that during the global pandemic, all Cell C sees is an opportunity to make money. I have been with your network provider for so long and never missed payment. Blocking ones number during these trying times is *********. I just want my number back which was originally an MTN number that I moved to your network.
SF
Simon F's update17 Aug 2020, 16:23
Reviewer Update
Still haven't received any feedback from CellC. I need my number back.