<p>My contract with Cell C expired on the 21st August 2016 and my cellphone was converted to prepaid since. To my disappointment, my contract was debited on the 31-08-16 for the sum of R 252-07 . My monthly charges were debited in advanced from my account, i fail to understand why my account was debited when payment for August 2016 was debited on the 30 July 2016 for R 252-07. I have made several calls and have been transferred from department to department and have received no explanation to my debit. Kindly credit my savings account for the sum of R 252-07 as my contract was canceled and I am not liable or indebted to Cell C for any amounts outstanding . I had ported my cell number as I did not benefit further from Cell C therefore I am not liable to Cell C for the sum of R 252-07. </p>
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Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Danielle has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Danielle has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
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