AZ
Andiswa Z

1 reviews | Active since May 2018

27 May 2019, 08:24

Cell C debiting unuthorised amounts on my accopunt!!!!!!!!!!!!!!!!

My contract with cell C ended in February 2019 and prior to the end of the contract i received an sms saying that if i want continue with my contract i must contact them of which i did and i said to the person i spoke to No Thank you i will not be renewing my contract with cell C, i am shocked that cell c is still deducting money on my account i went to the cell c store yesterday and the sales guy told me that my contract is on a month to month basis and i'm paying R169 to keep the sim What the hell why on earth will i pay R169 to keep the sim card, i never said i want such, i want nothing to do with Cell c and i want my money bac****!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (2)
Cell C
Cell C's reply27 May 2019, 09:01
Official
Good morning  Andiswa 

Apologies for the inconvenience caused by this.  Our team will be in touch with the aim of resolving this matter.  Do expect a call.

Regards
DA
AZ
Andiswa Z's update27 May 2019, 14:09
Reviewer Update
Cell C is a **** i am going to take this up with Ombudsman you can't put people on a month to month basis without their consent worst part is that the contract i agree with cell was for R130 and all the time they've been deducting R169 WHY!!!!!! ****** ******, i have warned everyone that oi know not to ever ever have anything to do with Cell c!!!!!!!!!!!!!!!!! and i will put this on my twitter and Facebook and ask people to share it.