1 reviews | Active since Aug 2016

31 Jan 2017, 20:11

Cell C debited my account without my permission

<p>Cell C has just debited my account without me having spoken to anyone or agreeing to a contract. I have never approached Cell C about getting a contract, this is not right.</p>

0
Replies (3)
Cell C
Cell C's reply01 Feb 2017, 07:28
Official

Thank you for notifying us of the above.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply02 Feb 2017, 11:06
Official

As per feedback, please forward the required document to Moses and he will assist further with this matter.

Regards

Cell C | PN

Cell C
Cell C's reply08 Feb 2017, 10:17
Official

Moses confirmed that he has forwarded your information to our ***** department for further assistance.

Regards

Cell C | PN