CS
Chamano S
1 reviews | Active since Nov 2015
04 Mar 2016, 13:10
Cell C debited my account twice
I noticed two debit orders from Cell C and they showed two different references, I then called the call centre and was told to send a copy of my bank statement ( which I sent more than 3 times and I clearly highlited the debit orders). This happened last year September (2015) and everytime I query I am told to resend the bank statement.<br> <br>
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Cell C's replyOfficial
04 Mar 2016, 14:27Hello Maano05067,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply04 Mar 2016, 14:27
Official
Hello Maano05067,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN