Cell C debited money from my account after closing contract
<p>I terminated my contract with Cell C in May. I paid a sum of R801 on the 17th of May which was for the remaining 3 months of my contract. I called in and spoke to their consultants who confirmed receiving that money saying it does reflect on their system. To my surprise, I was debited R834 from my account on the 15th of June. I called in several times, spoke to a lot of consultants and it seems like at the end of the day no progress is being made. Does Cell c seriously think people have monies in our accounts just waiting for them to debit anytime they feel like it and without permission? this inconvenienced me a lot as I'm now in arrears with my insurance company. They keep sending me pillar to post. its almost a month and I haven't been paid back my money. i want my money back and i want it as in yesterday.</p>
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
