AW
Anje W
1 reviews | Active since Nov 2009
29 Jun 2021, 08:12
Cell c debit problems
Cell c failed to debit my acc 1 June. They said they had a problem on their side and took my bank details to naedo me. This was done, but since then I have called them twice, only to be told the money has not been allocated. I emailed them and got the std response but have had no feedback. I sent them proof on my bankstatement that they DID debit my account. I would like this sorted as I do NOT want a double debit or to be told I am in arrears due to their failures
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
29 Jun 2021, 11:53Hi Anje Wilsenach
Thank you for contacting Cell C.
Our records show that the account is current, only having the amount that is due to be debited on your nominated debit date.
Regards
^MP
Thank you for contacting Cell C.
Our records show that the account is current, only having the amount that is due to be debited on your nominated debit date.
Regards
^MP
Best regards,
Cell C's reply29 Jun 2021, 11:53
Official
Hi Anje Wilsenach
Thank you for contacting Cell C.
Our records show that the account is current, only having the amount that is due to be debited on your nominated debit date.
Regards
^MP
Thank you for contacting Cell C.
Our records show that the account is current, only having the amount that is due to be debited on your nominated debit date.
Regards
^MP
Best regards,
AW
Anje W's updateReviewer Update
29 Jun 2021, 12:03Thank you for this feedback. Appreciated
AW
Anje W's update29 Jun 2021, 12:03
Reviewer Update
Thank you for this feedback. Appreciated
Cell C's replyOfficial
29 Jun 2021, 15:20Awesome.
You're welcome.
^MP
You're welcome.
^MP
Best regards,
Cell C's reply29 Jun 2021, 15:20
Official
Awesome.
You're welcome.
^MP
You're welcome.
^MP
Best regards,