MN
Mark N

1 reviews | Active since Oct 2019

25 Oct 2019, 17:08

Cell C debit order incompetence

I closed my Cell C Fibre account after my 24 month contract as I moved and use a different ISP . They confirmed account closed and cancellation etc all in order and debit order stopped. Every month , they still debit my account at least twice and I have to reverse it . Costs me R40.00 every time and they have confirmed all cancelled via accounts... today again !!!! Now I have paid for x 4 reversals. Enough is enough. Get it together

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Replies (1)
Cell C
Cell C's reply26 Oct 2019, 09:30
Official
Good Morning Mark 

Thank you for making contact with Cell C regarding your Fibre account.

We have referred you query to the Fibre Team for assistance. Do expect a call from us. 

^NS 

Best regards,