EB
Emma B
1 reviews | Active since Oct 2018
22 Oct 2018, 17:44
Cell C Debit Order *****
I suspended my Cell C account in August 2018 before relocating to Europe. I went into a store (Canal Walk) to request the suspension, called the hotline to confirm the suspension and paid the outstanding balance on my account to ensure the suspension. The suspension of my account was confirmed by the store attendant as well as the call center. Subsequently, my account has still been debited in August and September and Cell C did not stop the debit order. I find this extremely unprofessional.
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Replies (1)Cell C's replyOfficial
23 Oct 2018, 07:08Good morning Emma
We will get one of our team members to follow up on this matter and assist. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
We will get one of our team members to follow up on this matter and assist. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Cell C's reply23 Oct 2018, 07:08
Official
Good morning Emma
We will get one of our team members to follow up on this matter and assist. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
We will get one of our team members to follow up on this matter and assist. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
