Cell C. Debit order date not as per request.

I started a data contract in January and asked that they debit my account at month end but they keep on debiting my account on the 21st. I have now had 2 failed debit orders as a result and bank costs are building up. I visited the branch at New Market, Alberton and they told me the debit order date is at month end and I changed the date recently although I asked them to change it when my contract started. Even after this "confirmation" the debit order still ran on the 21st.

Service can now be compared to Telkom...