1 reviews | Active since Apr 2015
Cell C Debit Money **********ly
This is the second time im posting this about Cell C. The first time was last week & they said they would phone back after Hello Peter contacted them but still they havent. They took money off my account at the end of March for a ********** contract that was cancelled on 04.02.2015 already & now im struggeling to get my money back. They keep saying they investigating but this contract in question was cancelled 2 months ago & yet they still debited money from my account. Now im being treated as a ********. They keep saying that the contract was cancelled but yet they still took from my account. They just dont care & this is now becoming a real problem as all i want to do now is swear at however answers the phone in the Call centre because they just send me from one department to another & back to the call centre again & no-one helps. They dont even care that i reported this to Hello Peter. They are just the WORST NETWORK. How is it possible that nothing gets done to them for just taking my money. They made a mistake by opening a contract without my knowledge & now im running around trying to get my money back. ***
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
