Cell C

After my last complaint about Cell C's services, I received some emails with more reference numbers and calls telling me my case will be elevated or transfered to a different department. The issue here is that Cell C is charging me R3810.00 for an cancellation I did not request. Most people would solve the issue by cancelling the cancellation I did not request, but for Cell C it is easier to ignore all of that I have raised, go ahead and debit my account. I reversed that transaction on the morning of 25 November as there was no agreement between Cell C and I to take that money from my account. On Sunday, 28 November, I was received yet another call from a Cell C lady that yet again told me someone else will contact me.

I have waited for the call until today when they decided to terminate/disconnect my sim. I am now unable to make calls because of their internal error thay refuse to resolve.