1 reviews | Active since May 2021
Cell C **************** I want my money back!!
Unbelievably poor service provided by Cell C South Africa. The time now: 22:23 Sunday 4th July.. just to logon to this site took me more than 17 hours!! I sincerely request that someone from Cell C answer my question on how a "top rated" service provider (referring to their website) manage to deliver such poor service to their clients. Scenario: Cell C data bought for X amount with a validity period of 24 hours. Customer expectations is that he/she will have internet access for that specified amount of hours. However, in a time period of 5 days and 5x data bundle purchases exceeding an amount of R250, I managed to use the internet for max 6 hours!! The network connection is available for a few seconds whereafter it disconnects for an unlimited time. This is my struggle for almost a week now. Please Cell C - this is not caused by any error from my handset or location as my internet connection works 100 percent using another service provider SIM. Surely I am not the One And Only user experiencing this shocking service! If only 10 percent of Cell C users that buy time specific data bundles have the same experience, it adds up to hundreds of thousands spent for a disgraceful "No Service" from Cell C. I want to know from you CELL C - who is going to reimburse me for all the money spent for absolutely nothing in return. Kindly advise on when I can expect my refund! Very poor Cell C!
