Cell C day light *******!!!!!!

In July of 2018, I contacted cell c and requested to have my contract account canceled.

I was told I needed to pay R1700 plus in order to cancel and send proof of payment. Proof of payment was sent 24th July 2018.

This year end of May my bank account was debited the amount of R160 by cell c

Puzzled me called to find out why as I had canceled this contract I was told it was not canceled and the money I paid was used for my monthly debit orders until end of April 2019...

I asked to speak to the supervisor who requested I send through the proof of payment in question. This was a few weeks back

No one is prepared to give me an explanation or cancel this contract. I've sent countless emails and I haven't received any response from them.

This is highly unacceptable and highly unprofessional.

I hope hello Peter can assist