Cell C Datashare or multiconnect

On 31st July 2019, I gave Cell C written the requiste 1 month notice of termination of my contract. I received an auto response that a consultant would contact me. On 6 August I had not received confirmation and went to Cell C Mall of Africa where it was confirmed that there was no record of cancellation on my contract. We called Cell C from the branch. This time I spoke to a rather arrogant know it all consultant. I clearly explained that I was giving notice but that I wanted all my numbers to be retained as prepaid at the end of the notice period. Unbeknown to me the consultant migrated all my linked numbers to prepaid with immediate effect. The primary MSISDN though is currently still postpay.and will presumably be migrated on the night of 31 August. So question to the arrogant consultant how exactly are you going to fix this so that the 5 linked MSISDNs can use the 50gb of remaining data is available to them.