1 reviews | Active since Nov 2011
Cell C data ****** again
<p>Like most people I need to receive emails on my phone. I have not been able to do this for more than a year as my data is regularly ****** if I leave my data open on my phone.</p> <p>This is disastrous as I am a medical doctor.</p> <p>This Cell C fellow phoned me up and noted that I use my phone after midnight. He s******ed. He was trying to get me to renew a contract but I told him that I was thinking of changing to another company as my Cell C data was repeatedly being ******, apparently at will. We can deduce who would be able to do this.</p> <p>A few days later, in May 2017, 1,2 gigs of night-time data was ****** from my phone at 4,20 am as I had not switched my phone off and I had not switched off my data.</p> <p>I can no longer receive emails on my phone as when I leave data open to receive emails, my data is usually ******. :(</p> <p> </p> <p>Cell C, please catch the ******* and charge them.</p> <p>Tighten up your security so that we can receive our emails.</p> <p>This seems to be a serious flaw in security that Cell C has.<br />I reported this to the cell C call centre but as usual they said this can only be analysed in June 2017 and I must report this again.</p> <p>I am paying regularly for ******* who are using the data that I had paid for. :(</p> <p> </p> <p> </p>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
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Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Please be advised that Derrick could not get hold of you on your contact number. However, he will keep trying.
Regards
Cell C | PN
Best regards,
Please be advised that Derrick could not get hold of you on your contact number. However, he will keep trying.
Regards
Cell C | PN
Best regards,
Derrick confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Derrick confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Dear Derrick, thank you very much for persistance and ensuring that you got through to me.
You are the very best Cell C person that I have ever dealt with. You were polite, humble, very helpful and sorted out my problem in an exemplary manner.
You are a credit to our country.
I am certain that Madiba, Dr Goonam, Dr Monty Naicker, Dennis Brutus, Joe Slovo and Chris Hani would be very proud of you.
Dear Derrick, thank you very much for persistance and ensuring that you got through to me.
You are the very best Cell C person that I have ever dealt with. You were polite, humble, very helpful and sorted out my problem in an exemplary manner.
You are a credit to our country.
I am certain that Madiba, Dr Goonam, Dr Monty Naicker, Dennis Brutus, Joe Slovo and Chris Hani would be very proud of you.
