Cell C - Data Query - Pathetic Service!

If there were a 0 rating, I'd give this company just that. A big fat O. Pathetic service from every person you deal with. This company fills its halls with individuals that lie to get you off the phone. In July I get an email notification that the 24 month contract I signed 18 months prior, that the monthly installment will be increased by R20. Wonder how this is even legal. But I'm sure they somehow built this contingency into that 50 page contract they have you sign. Data prices falling, Cell C mitigates this by increasing existing tariffs. Still, not overly concerned over a measly R20, that same month my Data seemed to have disappeared on the 20th day of the month. Cell C claims I depleted 7.8GB's of data in 1 day. 6GB's of which was used in 1h13m's on Facebook. This information from Maurice in the data validations department. When questioned about the validity of this report and the fact that Cell C bills me 24.6MB's per minute, I was told that I'd get a call from his manager. A lie. 2 weeks later I called the contact centre. I received assurances from the team leader that he'll forward an email and request a call. Another lie. Cell C - we know about your financial problems, but word of free advice, don't cheat and lie to customers that are loyal to you. This is one sure way of losing your customer base. I will be cancelling my contract - losing 1 contract in the greater scheme means nothing, but I hope this review will at least stop a few more potential customers of thinking twice before entering into any sort of contract with your company.