1 reviews | Active since Jul 2011
It's been two weeks. I have a data contract with Cell C. I pay monthly for a service. If I pay late they will block my services immediately until I pay.
But I did pay. And it is as good as I am blocked. I cannot properly use internet. If I am lucky it works for 30 minutes a day now...
If Cell C cannot provide the service that I paid for they are breaching the contract. Therefore I will not pay for the two weeks I lost money because I could not work and get very import emails in time.
I want to go to another service provider whoncan actually deliver the service.
No information given to customers. 135 and 140 call centers act as if nothing is wrong. And blame it on everything else. Telling me for two weeks to restart my router and press the reset button for 10 seconds. Went to the cell C store and they said the problem definatively is the sim card. There is problems with data sims. They had me do a sim swap. But guess what? Still the same. I can buy bundles on my normal cell line amd works perfectly. But why must I buy bundles extra If I do have 15 Gig that is not working?
Cell C does not even bother to send out mails or sms to just inform is what is happening.
Very poor network. Warning - people do NOT get a Cell C data contract! It does not work anymore!
I see Cell C does not answer to this complaints.
I want my contract canceled today.
Best regards,
Best regards,
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