DJ
Dione J
1 reviews | Active since Sept 2016
31 May 2021, 10:20
Cell C Data Disaster
I bought R500 worth of data on the 15th of May, over two weeks ago and I have still not received my data. I have sent them the proof of payment and my ID and details a number of times, driven to the Cell C store 3 times, I have had to buy data to keep me going 4 times and I have escalated the case with Customer care about 7 times! I cannot get to speak to anyone in finance and know believe that I am never going to get the data that I paid for. This is theft!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
31 May 2021, 11:08Good day Dione
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect our call for further assistance.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect our call for further assistance.
^YM
Best regards,
Cell C's reply31 May 2021, 11:08
Official
Good day Dione
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect our call for further assistance.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect our call for further assistance.
^YM
Best regards,
DJ
Dione J's updateReviewer Update
31 May 2021, 11:13Please do!
DJ
Dione J's update31 May 2021, 11:13
Reviewer Update
Please do!
DJ
Dione J's updateReviewer Update
04 Jun 2021, 10:45Dear Moses,
Thank you for finally sorting out my issue and making sure that I get the data that I have paid for so long ago. I am very grateful that there is someone at Cell C who is committed and follows through on the job that they started! Your attention, care and commitment is much appreciated! Regards,
Dioné
Thank you for finally sorting out my issue and making sure that I get the data that I have paid for so long ago. I am very grateful that there is someone at Cell C who is committed and follows through on the job that they started! Your attention, care and commitment is much appreciated! Regards,
Dioné
DJ
Dione J's update04 Jun 2021, 10:45
Reviewer Update
Dear Moses,
Thank you for finally sorting out my issue and making sure that I get the data that I have paid for so long ago. I am very grateful that there is someone at Cell C who is committed and follows through on the job that they started! Your attention, care and commitment is much appreciated! Regards,
Dioné
Thank you for finally sorting out my issue and making sure that I get the data that I have paid for so long ago. I am very grateful that there is someone at Cell C who is committed and follows through on the job that they started! Your attention, care and commitment is much appreciated! Regards,
Dioné