Cell C Data Contracts

In July I opened 3 Data Contracts with Cell C but decided to cancel the one that I took with my number reason being when they activated the data bundles everything that I had including the airtime depleted. And when I called in they told me that’s the process whereas they never informed me about that when I was opening the contract. They told me I can only buy airtime if I increase my limit so because of those reasons of negligence I cancelled the contract. When they cancelled it, it took me 2 days to be able to use the phone again and everything that I lost wasn’t given back to they told me that’s how things goes. However I agreed because I was fed up.

Now on a Monday this week got a message saying that the Data Contract that I app**** for has been successful. And a minute after everything I had depleted again when they activated the data bundles. Been trying to call them since Monday and everyday after that they kept on saying they will call me back.

What sickness me the most is that I can’t use my phone to make calls and for all this that I didn’t apply for will be billed for. And I won’t get my airtime that I lost within the process. And with all the agents that I’ve called nobody has been able to help me with all my frustrations.