CELL C DATA CONTRACT

<p>Since JAN 2016 its been a monthly routine call to Cell C's contact centre, of which most people have very poor to NO customer service! I have a contract in place and each month within 3-5 seconds it uses 5 GIGS of data and during the night owl 12GB of data. You read correctly, YES 5GIGS in 3 seconds!!</p> <p>Surprisingly to the call centre agents, that very normal . Ive spoken to Celewe in their retentions department as I cannot go on paying the monthly fee for something I cannot make use of. I load 1GB of data on my Vodacomn number and use it for an entire month.</p> <p>I promised by Celewe on the 12th AUG at 10:45 that someone from their networks department will call me after theyve investigated the problem. To date I havent heard from them. Not that I am utterly surprised.</p> <p> </p> <p>I requested to speak to a manager earlier today, and sum bitterly rude female said I will transfer the call to customer contact centre. After getting loud and said thats BULLS**T she became more arrogant towards me, after I swore at her and slammed the phone. I want to speak to A SENIOR PERSON TO CANCELL THIS agreement as I am NOT receiving the service I am paying for, and cannot pay for a further 14 months. Its been going on since JAN and I have the statements to back it up.</p>