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mervana M

1 reviews | Active since Dec 2016

03 Jan 2017, 10:38

cell c data calculator is messed up

<p>It does take a tech savvy to figure out that a service provider is pushing your data so that you can buy more data at the end of the month.<br />My internet surfing time is quite limited per day.<br />The number of emails sent and received per day is minimum 4 to 5 emails sometimes less.<br />The number of pictures, audio and video files shared is zero.<br />The number downloaded applications or files is seldom. <br />Yet my data usage on Cell c network is heavy, 1GB of data disappeared into thin air in 10days. <br />When I filed a complaints, Moses Mo***eng the social media consultant sent me a long winded data validation report, after a careful analysis of the report I discovered a discrepancy with the data calculator used by Cell c in contrast to the AT&T data calculator.<br />My conclusion is clearer I am voting with my feet.</p>

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Replies (1)
Cell C
Cell C's reply03 Jan 2017, 10:50
Official

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | DA

Best regards,